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Product Care

We promotes sustainabilty by designing you a timeless design with high quality.

Our products made from recycled PU materials ( GRS certified ) 

How to clean

Products like a light surface spray or baby wipes can be used to clean polyurethane bags, avoid liquid that contains high percentage of alcohol

How to store

Store your handbags in a cool dry space that does not encounter sunlight or natural elements.

It is recommended to store your handbags in their own protective dust cloth bag.

Coffee beans can be useful in reducing unwanted odour from your bag.

Durability

Our pieces are crafted with premium PU leather for durability.

Beware of interaction with sharp objects on your bag to avoid damage on surface of the leather or scratches.

Shipping

All products will be delivered with cardboxes , protective dust bag and thankyou card. 

Orders placed before 16:00 (EST) will be dispatched within d-days.

 Please note, processing times do not include weekends or public holidays.

Return and Exchanges

We accept returns on full price merchandise that is unused, in the original packaging and has a return request made within 77 days of product arrived. Please note, items purchased at a 25% or more discount are considered Final Sale and cannot be returned for a refund or exchange. 

All items must be returned in perfect condition, unused, and with the original packaging (including boxes and dustbags) with tags still attached. We are unable to offer an exchange or refund on items that are deemed damaged - scratched, worn or not in their original packaging. 

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Get in Touch

Our customer service team will respond to all whatsapp messages within 1-3 hours, Monday to Friday ( 9:30 am-6pm WIB ) excluding holidays.

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