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Business Hours and Shipping
Cut-off Times

​​On Public holidays, our business hours and shipping operations may vary. Please refer to our holiday schedule for specific details and adjustments to our regular service times. We strive to maintain excellent service standards even during holiday periods.

Please note that delivery fees may vary depending on the destination and shipping method selected. During peak periods such as sales and product launches, deliveries may experience delays beyond our usual time frames. We strive to expedite all orders promptly, but delays may occur due to high demand or courier service constraints.

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For more information on delivery rates and estimated delivery durations, please  contact our customer service team.

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Weekdays

 We operate from Monday to Friday with the following schedule :

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  • Business Hours: We are open from 9:30 AM to 5:00 PM. During these hours, our team is available to assist you with orders, inquiries, and support.

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  • Shipping Cut-off Time: Orders placed before 4:00 PM on weekdays will be processed and shipped out the same day.​ This indicates the latest time by which orders must be placed for them to be shipped out on the same day.

Weekends

 We operate from Saturday to Sunday with the following schedule :

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  • Business Hours: We open from 11:00 AM to 3:00 PM.

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  • Shipping Cut-off Time: Orders received on weekends will be processed the next business day. Same-day and instant delivery orders placed before 3:00 PM will be processed and shipped out the same day.

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2024 JUNE VERSION

If you have any questions or need further assistance, feel free to contact our customer service team.

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